DATA PRIVACY POLICY, PROCEDURES & STANDARD OPERATING PROCEDURES

1. Policy Statement
1. Policy Statement
Dreamtime Learning Hub is committed to safeguarding the personal data, physical safety, and digital privacy of enrolled learners, parents, campus visitors, and staff across its micro-school campuses in Hyderabad (Jubilee Hills) and Pune (Kalyani Nagar). Recognizing children as a protected group, the Hub applies stringent data protection standards to physical records, campus surveillance, health details, transport tracking, and maker space activities in full alignment with the Digital Personal Data Protection Act, 2023.
Dreamtime Learning Hub is committed to safeguarding the personal data, physical safety, and digital privacy of enrolled learners, parents, campus visitors, and staff across its micro-school campuses in Hyderabad (Jubilee Hills) and Pune (Kalyani Nagar). Recognizing children as a protected group, the Hub applies stringent data protection standards to physical records, campus surveillance, health details, transport tracking, and maker space activities in full alignment with the Digital Personal Data Protection Act, 2023.
2. Objectives
2. Objectives
Campus Data Governance: Ensure lawful, fair, and transparent processing of learner and parent data across physical campus and digital touchpoints.
Physical & Digital Protection: Protect children's physical health records, video surveillance feeds, and learning logs from unauthorized access or disclosure.
Parental Control: Empower parents with verifiable consent controls and clear data principal rights over campus-collected information.
Operational Consistency: Establish clear operational SOPs for mentors, hub heroes, administrative staff, security personnel, and transport providers.
Statutory Compliance: Maintain full institutional compliance with Indian data privacy regulations and child safety norms.
Campus Data Governance: Ensure lawful, fair, and transparent processing of learner and parent data across physical campus and digital touchpoints.
Physical & Digital Protection: Protect children's physical health records, video surveillance feeds, and learning logs from unauthorized access or disclosure.
Parental Control: Empower parents with verifiable consent controls and clear data principal rights over campus-collected information.
Operational Consistency: Establish clear operational SOPs for mentors, hub heroes, administrative staff, security personnel, and transport providers.
Statutory Compliance: Maintain full institutional compliance with Indian data privacy regulations and child safety norms.
3. Scope
3. Scope
This policy applies across all physical and operational touchpoints of Dreamtime Learning Hubs:
Hub Learner Data: Applies to all enrolled learners aged 2 to 15 years across Foundation Fantasy, Elementary Utopia, and Cosmic Middle Years programs.
Parent & Family Data: Applies to parents and family members participating in community learning events, admissions, and emergency contacts.
Hub Personnel: Applies to teaching mentors, hub heroes, campus administrative staff, security guards, and transport personnel.
Third-Party Contractors: Applies to campus contractors, transport GPS vendors, CCTV maintenance teams, and software providers.
This policy applies across all physical and operational touchpoints of Dreamtime Learning Hubs:
Hub Learner Data: Applies to all enrolled learners aged 2 to 15 years across Foundation Fantasy, Elementary Utopia, and Cosmic Middle Years programs.
Parent & Family Data: Applies to parents and family members participating in community learning events, admissions, and emergency contacts.
Hub Personnel: Applies to teaching mentors, hub heroes, campus administrative staff, security guards, and transport personnel.
Third-Party Contractors: Applies to campus contractors, transport GPS vendors, CCTV maintenance teams, and software providers.
4. Categories of Data Collected
4. Categories of Data Collected
4.1 Learner Campus & Learning Data
4.1 Learner Campus & Learning Data
Personal Details: Full name, date of birth, age, photo, and emergency contact details.
Academic & Maker Space Records: Observation portfolios, project logs in Robotics, Woodworking, Cooking, Filmmaking, RJ Zone, Kitchen Garden, and attendance logs.
Personal Details: Full name, date of birth, age, photo, and emergency contact details.
Academic & Maker Space Records: Observation portfolios, project logs in Robotics, Woodworking, Cooking, Filmmaking, RJ Zone, Kitchen Garden, and attendance logs.
4.2 Health & Safety Data
4.2 Health & Safety Data
Emergency Medical Records: Student medical conditions, allergy declarations, blood group, emergency contact details, and incident reports.
Emergency Medical Records: Student medical conditions, allergy declarations, blood group, emergency contact details, and incident reports.
4.3 Campus Visual & Location Data
4.3 Campus Visual & Location Data
Surveillance & Gate Logs: CCTV video security footage on campus grounds, entry/exit visitor logs, and real-time transport GPS vehicle location logs.
Surveillance & Gate Logs: CCTV video security footage on campus grounds, entry/exit visitor logs, and real-time transport GPS vehicle location logs.
4.4 Parent / Guardian Data
4.4 Parent / Guardian Data
Contact & Billing Details: Full name, phone number, email address, identity proof, and fee payment history.
Contact & Billing Details: Full name, phone number, email address, identity proof, and fee payment history.
5. Consent & Rights of Data Principals
5. Consent & Rights of Data Principals
5.1 Verifiable Parental Consent
5.1 Verifiable Parental Consent
Documented, verifiable parental consent is mandatory prior to collecting learner personal data, recording emergency medical details, or capturing campus photography. Consent is collected via physical admission forms or authenticated digital portals.
Documented, verifiable parental consent is mandatory prior to collecting learner personal data, recording emergency medical details, or capturing campus photography. Consent is collected via physical admission forms or authenticated digital portals.
5.2 Rights of Parents and Learners
5.2 Rights of Parents and Learners
Right to Access: Parents may inspect learner personal data, portfolio records, and medical files.
Right to Correction: Parents may request correction of inaccurate contact or health details.
Right to Erasure: Parents may request deletion of non-statutory records when a learner exits the Hub.
Right to Grievance Redressal: Parents have the right to lodge queries or grievances regarding campus privacy or CCTV surveillance.
Right to Access: Parents may inspect learner personal data, portfolio records, and medical files.
Right to Correction: Parents may request correction of inaccurate contact or health details.
Right to Erasure: Parents may request deletion of non-statutory records when a learner exits the Hub.
Right to Grievance Redressal: Parents have the right to lodge queries or grievances regarding campus privacy or CCTV surveillance.
6. Data Protection Principles & Campus Procedures
6. Data Protection Principles & Campus Procedures
Data Minimization: Campus data collection is strictly limited to information required for education, physical safety, emergency health, and regulatory obligations.
Physical & Digital Security: Physical health files and admission forms are stored in locked cabinets. Digital campus systems are protected by encryption and passwords.
CCTV Security Monitoring: CCTV cameras operate strictly in public campus areas and entry gates for child safety. Footage is automatically overwritten after 30 days unless required for incident investigation.
Transport Safety Tracking: Vehicle GPS tracking is restricted strictly to monitoring student safety during transit to and from the Hub campus.
No Commercial Profiling: The Hub strictly prohibits behavioral tracking, commercial profiling, or advertising directed at children.
Data Minimization: Campus data collection is strictly limited to information required for education, physical safety, emergency health, and regulatory obligations.
Physical & Digital Security: Physical health files and admission forms are stored in locked cabinets. Digital campus systems are protected by encryption and passwords.
CCTV Security Monitoring: CCTV cameras operate strictly in public campus areas and entry gates for child safety. Footage is automatically overwritten after 30 days unless required for incident investigation.
Transport Safety Tracking: Vehicle GPS tracking is restricted strictly to monitoring student safety during transit to and from the Hub campus.
No Commercial Profiling: The Hub strictly prohibits behavioral tracking, commercial profiling, or advertising directed at children.
7. Standard Operating Procedures (SOPs)
7. Standard Operating Procedures (SOPs)
1: Data Collection & Consent: Obtain signed parental consent during admission. Collect mandatory emergency medical details and verify parent identity.
2: Storage & Physical Security: Lock physical learner records in secure administrative rooms. Encrypt digital campus files and backup systems.
3: Campus Access & CCTV Usage: Restrict system access on a role-based basis. Maintain physical visitor registers. Limit CCTV and location monitoring strictly to child safety and educational evaluation.
4: Retention & Secure Erasure: Retain student files for enrollment duration plus statutory periods. Securely shred physical files and erase digital records upon expiry.
5: Incident & Breach Response: Immediately contain physical file loss or unauthorized digital access. Notify the Data Protection Board of India and parents promptly with remedial details.
6: Training & Campus Guidelines: Conduct annual privacy workshops for mentors, security staff, and transport operators. Display CCTV notices on campus entry gates.
1: Data Collection & Consent: Obtain signed parental consent during admission. Collect mandatory emergency medical details and verify parent identity.
2: Storage & Physical Security: Lock physical learner records in secure administrative rooms. Encrypt digital campus files and backup systems.
3: Campus Access & CCTV Usage: Restrict system access on a role-based basis. Maintain physical visitor registers. Limit CCTV and location monitoring strictly to child safety and educational evaluation.
4: Retention & Secure Erasure: Retain student files for enrollment duration plus statutory periods. Securely shred physical files and erase digital records upon expiry.
5: Incident & Breach Response: Immediately contain physical file loss or unauthorized digital access. Notify the Data Protection Board of India and parents promptly with remedial details.
6: Training & Campus Guidelines: Conduct annual privacy workshops for mentors, security staff, and transport operators. Display CCTV notices on campus entry gates.
8. Accountability & Campus Governance
8. Accountability & Campus Governance
Each Hub campus maintains a designated Hub Privacy Officer responsible for managing data protection, conducting periodic security checks, and resolving parent grievances.
Each Hub campus maintains a designated Hub Privacy Officer responsible for managing data protection, conducting periodic security checks, and resolving parent grievances.
9. Policy Review & Availability
9. Policy Review & Availability
This policy is reviewed annually and is available at Hub administrative offices and on the official website.
This policy is reviewed annually and is available at Hub administrative offices and on the official website.
10. DESIGNATED DATA PROTECTION & GRIEVANCE DIRECTORY
10. DESIGNATED DATA PROTECTION & GRIEVANCE DIRECTORY
For any privacy queries, consent withdrawal, or grievance redressal, parents and users may directly contact our designated privacy officers below:
For any privacy queries, consent withdrawal, or grievance redressal, parents and users may directly contact our designated privacy officers below:
Designated Role
Contact Channels
Official Address
Hub Privacy Officer (Hyderabad)
Plot No. 505, Road No. 22, Jubilee Hills, Hyderabad – 500033
Hub Privacy Officer (Pune)
Survey No. 202A, Plot No. 4B, Opp. Aga Khan Palace, Kalyani Nagar, Pune – 411006
Data Protection Officer (Group)
Plot No. 505, Road No. 22, Jubilee Hills, Hyderabad – 500033
Copyright © 2026 Dreamtime Learning Hub, All rights reserved.
Copyright © 2026 Dreamtime Learning Hub, All rights reserved.
Hyderabad Campus | +91 6302138606
Dreamtime learning hub, Plot no 505, Road no 22, Jubilee hills, Hyderabad – 500033.
Pune Campus | +91 7207352288
Survey no 202A, plot no 4B, next to Shree Hospital, opp Aga khan palace, Kalyani Nagar, Nagar road, Pune – 411006.
hub@dreamtimelearning.com
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Copyright © 2026 Dreamtime Learning Hub, All rights reserved.